Friday, June 15, 2012

Crystal discourages agency-transferred bookings

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Posted on: June 14, 2012 email the editors email a friend small medium large View Comments Home Topics Cruise By Donna TunneyCrystal Cruises tightened its anti-rebating policies with new rules that affect onboard solicitations.

Under the line's new regulations, when a passenger books with Crystal's onboard cruise consultants and subsequently asks that the reservation be transferred to a travel agent who did not book the current cruise, a reduced commission of 5% will be paid to the receiving agent regardless of when the transfer is processed.

If the onboard booking remains with the original agent, the full commission will apply.

Also, agency-transferred bookings that originate onboard also will be excluded from any earned overrides and group tour conductor credits, said Crystal.

Crystal operates the 1,070-passenger Crystal Serenity and the 922-passenger Crystal Symphony. This page is protected by Copyright laws. Do Not Copy. Purchase Reprint email the editors email a friend small medium large Please enable JavaScript to view the comments powered by Disqus. blog comments powered by Disqus

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