Sunday, February 10, 2013

Holland America Line selects ServiceNow for Enterprise IT Service Automation

Holland America Line is using ServiceNow to help consolidate IT systems and automate enterprise operations to expedite IT service delivery, reduce manual tasks and associated costs.

Supporting more than 15 ships visiting 350 ports around the globe, Holland America Line required an efficient and flexible service automation platform that would help the organisation reduce manual work and improve compliance visibility while meeting the unique needs of the business. Moving away from an on-premise system, Holland America Line considered a more traditional IT service management (ITSM) tool before selecting ServiceNow.


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